Wio Bank has entered a strategic partnership with global fintech leader Pine Labs to modernise its merchant acquiring infrastructure, reinforcing the UAE’s push toward a fully digital, cashless payments ecosystem.
The collaboration will see Wio Bank deploy Credit+, Pine Labs’ modular, API-first acquiring platform, to power its core merchant acquiring operations. Built without reliance on legacy technology, the new infrastructure is designed to enable faster merchant onboarding, real-time settlements, and seamless multi-mode payment acceptance at scale.
A Modern, API-First Acquiring Stack
Credit+ is engineered for speed, scalability, and configurability. The platform supports intelligent rule-based workflows, data-driven decisioning, and optimisation of payment acceptance rates, while managing the entire merchant lifecycle—from onboarding to ongoing operations—through a developer-friendly, tech-first architecture.
Built on a cloud-native, microservices-based framework, the platform allows Wio Bank to scale acquiring volumes efficiently while maintaining high availability, enterprise-grade security, and regulatory compliance. Its architecture also enables rapid feature deployment, real-time operational insights, and greater resilience—critical capabilities for digital-first banks operating in high-growth markets like the UAE.
Executive Perspective
Commenting on the partnership, B Amrish Rau, CEO of Pine Labs, said the collaboration brings a modern acquiring processing platform to one of the region’s most innovative digital banks.
He noted that Credit+ is designed to deliver high transaction throughput, rapid innovation, and seamless scalability, demonstrating how modular acquiring stacks can help banks move faster, iterate smarter, and scale reliably in an increasingly digital payments ecosystem.
Jayesh Patel, CEO of Wio Bank PJSC, emphasized that Wio’s focus is on building infrastructure that aligns with how businesses operate and grow.
“This partnership strengthens our ability to offer simpler, more efficient payment capabilities—from faster onboarding and settlements to easier acceptance across channels—while continuing to evolve our platform around real customer needs,” he said.
Shaping the Future of Payments in the UAE
Pine Labs works with leading banks and enterprises worldwide to modernise legacy financial infrastructure through modular, cloud-native platforms. As the UAE accelerates its transition toward a cashless economy, partnerships between digital-first banks and global fintechs with strong regional presence are becoming central to shaping the next generation of payments.
The Wio Bank–Pine Labs collaboration underscores a broader shift in the region: moving away from legacy systems toward flexible, scalable, and API-driven payment infrastructure built for the future of commerce.
